Terms of Service

These terms are an agreement between you and Ugur Cekmez, an individual running Harner as a sole trader in the Republic of Türkiye (“Harner”, “we”, “us”). They cover harner.dev, the panel and API at api.harner.dev, the Harner mobile app, and harner.app (together, “the service”). The Acceptable Use Policy is part of these terms. The Privacy Policy explains how we handle personal data. By creating an account or using the service, you agree to these terms.

If you use Harner for an organisation, you agree for it too, and you confirm you are allowed to.

Your account

• You sign in with Apple, Google or GitHub using a verified email address. Your Harner account is tied to that address.
• You must be at least 18 years old and able to enter a contract.
• An account is for one person. Keep your GitHub account, sessions, API keys and devices secure. You are responsible for what happens under your account, including through keys you create.
• New accounts may wait on a waitlist before they are let in. We decide who is admitted and when.
• Tell us straight away at security@harner.dev if you think someone else has used your account.

Workspaces and members

Bots, files, routines and billing live in a workspace. The person who creates a workspace is its owner and its billing owner. The owner can invite members, give them roles, and remove them.

• The owner is responsible for the workspace: who is in it, what its bots are allowed to do, and its bill.
• Members are responsible for their own use of the workspace and its bots. They must follow these terms.
• People in a workspace can see and use shared bots and the work those bots do, according to their role. Do not put anything in a shared workspace that its other members should not see.
• If you invite people, you confirm that you may share their email address with us for that purpose.

Bots act for you

A bot does what you, or members of your workspace, ask it to do. It may do this on its own, on a schedule, or after you have left. It can:

• browse the web;
• sign in to websites with credentials you give it;
• use tools you connect;
• send email and messages;
• run code;
• publish pages and apps;
• use the browser in the Harner mobile app on your phone, but only while you share it with that bot and watch.

• You are responsible for what your bots do on your instructions. This includes actions they take with your accounts on other services, messages they send in your name, and what they publish. Treat a bot's action as your own.
• Only give a bot access to accounts, data and tools you are allowed to use. Follow the terms of those services.
• Where a bot asks for your approval before an action, read what it will do before you approve it.
• Teaching a bot. In the Harner mobile app's phone browser, you can teach a bot a task by doing it once. A lesson you save becomes a skill that everyone in your workspace, and their bots, can use. Check its steps before you save it, because bots will follow them. Only teach tasks on sites and accounts you are allowed to use, and follow those sites' terms.
• Sharing your phone's browser. When you share the phone browser in the Harner mobile app with a bot, the bot acts there with your sign-ins and from your phone's internet connection, and the sites it opens see you. It works only while you watch, and you can pause or stop it at any time. Read what the app asks you to allow before you allow it: a payment, purchase, message or deletion you allow is yours. Only share it on sites and accounts you are allowed to use.
• Do not rely on a bot alone for decisions that could seriously affect you or others, such as legal, medical, financial or safety decisions, or decisions about people.

AI output can be wrong

Bots are powered by AI models. Their output can be inaccurate, incomplete, out of date or unsuitable, even when it sounds confident. The same request can give different results. Output is not professional advice. Check anything important before you use it or act on it. Other people may receive similar output. We do not claim ownership of output, and we do not promise that it is unique or free of third-party rights.

Your content

“Your content” means what you or your workspace put into Harner, and what your bots produce for you. That includes messages, files, instructions, memory and published apps.

• You keep ownership of your content.
• You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display your content, only as needed to run, secure and improve the service for you. This includes sending it to the model providers and other service providers listed in the Privacy Policy, and to the services you connect. The licence ends when your content is deleted, except for copies we must keep by law.
• We do not use your content to train AI models, and we do not sell it.
• You confirm you have the rights to your content and that our use of it under these terms will not infringe anyone's rights.
• If you send us feedback or ideas, we may use them freely.

Apps published on harner.app

Your bots can publish pages and apps at addresses under harner.app. An app is private until you share it. If you make it public, anyone with the address can use it. You are the publisher of your apps, and you are responsible for them, including personal data they collect from their visitors. Apps must follow the Acceptable Use Policy. We may remove or disable an app that breaks it or puts others at risk.

Other services

Harner connects to services we do not control: Apple, Google and GitHub for sign-in, model providers, tools you connect, and websites your bots visit. Your use of them is governed by their terms. If you bring your own model provider key, that provider bills you directly. We are not responsible for other services, their availability, or what they do with data you or your bots send them.

Fees and billing

• Pay as you go. A workspace pays for what its bots use: compute by the second, and disk while a bot is stopped. With the built-in harner-v1 model, it also pays per token. There is no seat fee and no minimum. Current rates are on the pricing page and on your bill.
• harner-v1 is priced at a multiple of what the model we run it on costs: currently twice that model's list price. It appears as its own line on your invoice. If you use your own model provider key instead, you pay only for compute on your Harner bill.
• Invoices. Each workspace gets one invoice per month, after the month ends. It is charged to the payment method you give Stripe, our payment provider. A month under USD 0.50 carries over to the next. Prices are in US dollars. Any taxes that apply are added.
• Discounts. Promotional discounts may apply, shown beside each line they reduce. A discount lasts as long as its terms say. We may end a discount that has no fixed end, with notice before the next month begins.
• Subscriptions. We may later offer fixed monthly plans. If we do, their own terms will be shown before you choose one.
• Price changes. We will give at least 30 days' notice of a price increase, by email or in the product. It applies from the next billing month after the notice.
• Unpaid invoices. If a payment fails and is not fixed after we tell you, we may pause the workspace's bots until it is.
• Charges are for use that has already happened. They are not refundable, unless the law requires a refund or we billed you in error. Tell us about a billing error within 60 days at support@harner.dev.

Acceptable use

You must follow the Acceptable Use Policy, and make sure your workspace members, bots and apps do too. You must also follow the usage policies of the model providers your bots use.

Suspension and termination

• We may suspend or restrict a bot, app, workspace or account if:
  • it breaks these terms or the Acceptable Use Policy;
  • an invoice goes unpaid;
  • it puts the service, other users or third parties at risk;
  • the law requires us to.
• We will tell you why and give you a chance to fix it first, unless the problem is serious or urgent, or the law does not allow us to. A suspended account can still write to us through the Help page.
• We may end your access for serious or repeated breaches. We may also stop offering the service altogether with at least 30 days' notice. In that case you will have time to download your data.

Closing your account

You can close your account at any time in Settings. Closing it:

• stops your bots;
• issues a final invoice for use up to that moment, for any workspace that ends with your account;
• deletes your data as described in the Privacy Policy.

Invoices and billing records are kept after closure, because tax and accounting law requires it. Download anything you want to keep first (Settings → Download my data). Amounts you owe remain due.

The service can change

Harner is young and changes often. We may add, change or remove features. If we remove something you depend on, we will give you reasonable notice where we can. We do our best to keep the service available and your data safe, but we do not promise the service will be uninterrupted or error-free, and we do not offer a service level agreement unless we agree one with you in writing. Keep your own copies of anything important.

Disclaimers

To the extent the law allows, the service is provided “as is” and “as available”. We make no warranties beyond those in these terms or required by law. Nothing in these terms limits rights you have as a consumer that cannot be limited by contract.

Limitation of liability

• To the extent the law allows, we are not liable for indirect or consequential loss, lost profits, lost revenue, lost data you could have kept a copy of, or loss caused by what your bots did on your instructions or by services we do not control.
• To the extent the law allows, our total liability to you for all claims about the service is limited to the greater of: what you paid us in the 12 months before the claim arose, or USD 100.
• These limits do not apply to liability that cannot be limited by law. That includes liability for intent or gross negligence (Turkish Code of Obligations Article 115), for death or personal injury, and under mandatory consumer protection law.

If you use Harner for a business, you will compensate us for third-party claims that arise from your content, your apps, or your or your bots' breach of these terms. This does not apply to the extent a claim is caused by our own breach.

Changes to these terms

We may update these terms. If a change matters, we will tell you by email or in the product at least 30 days before it takes effect. A change needed for legal or security reasons may take effect sooner. If you do not agree, you can close your account before the change takes effect. If you keep using the service after that, you accept the new terms. The version and date at the top show which text applies.

Governing law and disputes

• These terms are governed by the laws of the Republic of Türkiye.
• Disputes will be resolved by the courts of İstanbul (Türkiye) and enforcement offices.
• If you are a consumer, you keep the protection of the law where you live.
  • In Türkiye, you may apply to the consumer arbitration committee (tüketici hakem heyeti) or the consumer court where you live, under Law No. 6502.
  • In the EU or EEA, you may bring a claim in the courts of your country, and the mandatory consumer law of that country applies.
• Please write to us first at support@harner.dev. Most problems can be solved that way.

General

• These terms, the Acceptable Use Policy and any terms shown for a paid plan are the whole agreement between us about the service.
• If part of these terms cannot be enforced, the rest still applies.
• Not enforcing a right straight away does not mean we give it up.
• We may transfer this agreement to someone who takes over Harner, for example a company set up to run it. We will tell you first. You may not transfer it without our consent.
• We may send you notices by email to your account's address or in the product.
• These terms are written in English. If we provide a translation and it differs, the English text applies, unless the law says otherwise.

Contact

Questions about these terms: support@harner.dev. Privacy: privacy@harner.dev. Security: security@harner.dev. Abuse: abuse@harner.dev.